ICEF Podcast

Students are switching to AI for search. Are you ready?

Episode Summary

Today’s students are moving away from scrolling through pages of search results and are instead heading straight to generative AI for answers. Tools like ChatGPT and Gemini are no longer just ‘homework helpers’: they are becoming the primary ‘early-stage advisors’ for a new generation of applicants. Recent data shows that 96% of students using AI for their university search find the information just as good - if not better - than traditional sources. This shift is happening fast, and it’s forcing our industry to rethink the entire recruitment funnel. In this episode, we’re exploring what this digital evolution means for the future of student advisory. Most importantly, we ask: as AI takes over the "information gathering" phase, what does this mean for the human experts - the agencies and recruitment professionals - who have traditionally been guiding these students? We will discuss: - The "96% endorsement": Why students are finding AI tools more helpful than official institutional websites. - Regional adoption trends: The rapid uptake in markets like South Korea, the Philippines, and Vietnam. - Strategic research: How students use AI for high-stakes decisions regarding rankings, career outcomes, and student life. - The evolving human role: Moving from "fact-reciter" to providing the empathy and trust that AI cannot replicate. - Optimisation strategies: How institutions can ensure they are visible and accurately represented within Large Language Models (LLMs).

Episode Notes

News & developments:
- Canada’s foreign enrolment has fallen by nearly 300,000 students over the last two years
- Inside Spain’s growing appeal for international students

Main topic:
Students are switching to AI for search. Are you ready?

with

Tim O'Brien
SVP - New Partner Development
INTO University Partnerships

Guus Goorts
Education Marketing Coach & Author
Guus Goorts Online Marketing Training for HE

Craig Riggs 
Editor in Chief 
ICEF Monitor

Martijn van de Veen (host)
CBDO
ICEF