ICEF Podcast

Beyond the offer letter: The services that drive international student success

Episode Summary

An offer letter is just the beginning of the international student journey. While students and their families rightly focus on academic quality and the value of a degree, their ultimate success often hinges on a factor that is frequently underestimated: the ecosystem of support services that surrounds them. In this episode, together with our guest speakers, we'll go beyond the offer letter to break down the hierarchy of student needs. We'll discuss which products and services are absolutely required for a smooth transition, which are 'nice-to-haves' that enhance the experience, and—most importantly—which are the overlooked elements that truly determine whether a student thrives. Think of everything from securing the right accommodation and health insurance, to setting up a bank account and finding a supportive social circle from day one. Join us to explore how getting these services right is fundamental to international student success and retention.

Episode Notes

News & developments:
- Mystery shopping study finds broad improvement in student enquiry handling this year
- South Korea hits its 300,000 student target two years ahead of schedule

Main topic:
Beyond the offer letter: The services that drive international student success

 

Sarah Todd
Principal Consultant
QS

Gordon Scott
Managing Director
Successful Graduate

Craig Riggs 
Editor in Chief 
ICEF Monitor

Martijn van de Veen (host)
CBDO
ICEF